Returns & Exchanges

We want you to feel confident in your purchase

Eligible unworn, unwashed and unaltered merchandise may be requested for return within 14 days of confirmed delivery. Items must be in original condition with tags attached and free from fragrance, makeup, pet hair or other signs of wear.

Before sending anything back

Email support@shopwhattowear.com with your order number, the item you wish to return and the reason for the request. Our team will confirm eligibility and provide instructions. Packages returned without authorization may experience delays.

Final-sale and non-returnable items

Items marked final sale, gift cards, intimate goods and worn or damaged merchandise are not eligible unless the product arrived defective or incorrect. Original shipping fees are non-refundable. Approved refunds are issued to the original payment method after inspection; bank processing times vary.

Damaged or incorrect orders

Please contact us within three days of delivery and include clear photographs of the item, packaging and label. We will review the issue and work with you on an appropriate resolution.